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However, the home did not fully protect people from unsafe premises. We found issues with the maintenance of safe premises and the home's systems to monitor maintenance and quality assurance. A range of routine audits were in place including medication and fire safety. This helped to ensure that a consistent service was maintained that helped to protect people and keep them safe.
People spoken with said they were satisfied with the range of activities provided. We saw that a number of people were very much enjoying an afternoon concert on the television. A relative told us, “Mum is safe and has settled in brilliantly, she is much improved. She is talking and mixing with other people, more importantly she is a lot happier”. We saw appropriate recruitment checks were carried out to ensure suitable people were employed to work at the home and there were sufficient staff to meet people’s needs. People were supported in a prompt manner and people told us they had no concerns with the availability of staff.
Farthings Nursing Home
However, a paid subscription allows more information to be added and as a result a higher profile score. The Provider has not yet updated their profile and added details of the services and facilities they offer. If you are the provider and would like to do this, please click the "Do you run this home" button under the Description tab. – there are some services which we can’t rate, while some might be under appeal from the provider. Suspended ratings are being reviewed by us and will be published soon. Staff were appropriately trained and supervised in order to enable them to provide care to people they were supporting.
– the service is performing well and meeting our expectations. During our visit we met a number of residents and some family members. Everyone we met appeared to be content and relaxed in their surroundings. We observed very positive interaction between staff and residents and saw that they clearly got along very well.
What people are saying about Conifers Care Home
We saw that people were supported by kind and sensitive staff. Staff were attentive to people’s needs and showed patience and encouragement when supporting them. We observed that people were encouraged to do things at their own pace and were not rushed.
In the entrance hallway, the home had a Statement of Purpose and Service User Guide and previous inspection reports, providing details of the services available. This information should help people make an informed choice about moving into The Conifers. The home is registered to provide personal care and accommodation for up to 15 residents. Care is provided on a 24 hour basis, including waking watch support throughout the night.
Conifers Nursing Home
Staff had received safeguarding training and understood their responsibilities to report unsafe care or abusive practices. The registered provider had reported incidents to the commission when required. Autumna is the UK's largest and most comprehensive later-life living & elderly care directory. Our website is free to use, we are proudly independent, and we never take referral fees.
Medication care plans and risk assessments provided staff with a good understanding about specific requirements of each person who lived at Conifers Care Home. We found the registered provider continued to provide a good standard of care to people who lived at the home. – the service is performing badly and we've taken enforcement action against the provider of the service. We additionally observed that the home worked with external providers adequately. A visiting community nurse told us, “The staff have a good rapport with patients. I would recommend the Conifers and would have no doubts about placing my mum here”.
At the last inspection in February 2016, the service was rated ‘Good’. At this inspection we found the service remained Good and met the all relevant fundamental standards. At the heart of The Conifers is our highly skilled team of Health Care Assistants and Nurses that make the difference. We invest in our team to ensure they are trained to provide the high standards of care that our Residents and their families should expect. We have therefore encouraged every provider to open their ‘online windows and doors’ to help you make an informed choice. The profile score is a measure of how much information has been provided.
Westport House Care Home 320 Fleetwood Road North, Thornton Cleveleys, FY5 4LD ★★★☆ Westport House is a care home for 11 people who have dementia. All of the bedrooms within the home have en suite facilities. The home has a large conservatory at the rear of the house. Bispham Gardens Ryscar Way, Blackpool, FY2 0FN ★★★☆ Bispham Gardens is a medium size nursing home located in Blackpool, with capacity to house 28 residents. Bispham Gardens caters for elderly including those with physical disabilities.
Most relevant information was included, including the named person to address a complaint to and the timescale for a response. We did notice that there was some out of date information included, but we were told that the document would be immediately reviewed and amended. This would ensure that all current and up to date information was incorporated in the procedure.
One person commented, “It’s like being in a luxury hotel here, it’s all very nice and there are lots of laughs with the staff”. A relative said, “They look after residents well and always make people feel comfortable”. We found individual risk assessments were carried out and care plans were developed to document the measures required to reduce risk. Staff were knowledgeable of the measures in place and we observed these were followed these to ensure peoples’ safety was maintained. Staff told us that they were clear about their role and responsibility and that they felt very well supported by the management team. Staff confirmed that good supervision arrangements were in place, that they had their say that helped influence change.
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